Terms & Conditions

Effective Date: November 11, 2024
Website: ClothingPolo.com

Business Information

Introduction

Welcome to ClothingPolo.com (the “Website,” “Store,” “Service”). The Website is owned and operated by WAHAB NOURI (the “Company,” “we,” “our,” “us”). These Terms & Conditions (the “Terms,” “Agreement”) govern your access to and use of the Website, services, purchases, and all content, features, and functionality provided by the Store.

By accessing, browsing, or making a purchase on ClothingPolo.com, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any or all sections of these Terms, discontinue use immediately.

These Terms form a legally binding agreement between you (“Customer”, “Visitor”, “User”, “you”) and the Company.

1. General Conditions of Use

By using the Service you represent and agree that:

• You are 18 years or older, or using the Website under the supervision of a legal guardian.
• All information provided is truthful, accurate, current, and complete.
• You will not use the Website for any fraudulent, unlawful, or prohibited activity.
• You will not attempt unauthorized access, disrupt Website operations, or exploit system vulnerabilities.
• You comply with all applicable state, national, and international regulations when accessing or purchasing.

Violation of the above conditions may lead to restriction, cancellation of orders, or termination of service.

2. Account and User Responsibility

Account creation is optional and designed for faster checkout and order tracking. By registering an account, you agree that:

• You are responsible for maintaining confidentiality of login credentials.
• Activity conducted through your account is your responsibility.
• You must notify us if unauthorized access is suspected.
• The Company may suspend or close accounts that present security risks or fraudulent behavior.

The Store is not liable for losses caused by compromised accounts when credentials were not properly protected by the user.

3. Orders, Accuracy, and Acceptance

Placing an order constitutes a request to purchase, not a guaranteed contract of fulfillment. We reserve the right to refuse or cancel orders due to:

• Payment verification failure
• Pricing errors
• Stock or inventory conflicts
• Fraud risk or chargeback history
• Technical error causing order misrepresentation

If an order is canceled after payment is received, the refund will be applied via PayPal to the original payer account.

You are responsible for verifying your order details before completing checkout. Once checkout is completed, modifications are limited by our logistics and fulfillment stage locks.

4. Pricing Policy and Currency Transparency

• All product and shipping prices are displayed in U.S. Dollars (USD) unless stated otherwise.
• Prices may be updated at any time without public notice, except for completed orders where price is locked at checkout.
• Discounts or promotional pricing cannot be applied retroactively if not active during checkout.
• We do not mark products as gifts or intentionally undervalue parcels or invoices unless legally required by domestic regulation.

Pricing errors caused by system display failure may be corrected by us, and you may choose order reconfirmation or cancellation when such correction occurs.

5. Payment Terms

Payment Methods:

• PayPal (Exclusive primary payment processor)

You agree that:

• All payments must be authorized successfully before fulfillment begins.
• We do not store full credit card information. PayPal handles secure financial data independently.
• Any charge dispute, unauthorized payment, or payment fraud cases are handled according to PayPal’s Resolution Center rulings.
• If PayPal holds or flags your payment, your order may not process until PayPal releases authorization.

Failure to comply during PayPal verification may result in order cancellation or refund issuance back to the original PayPal account.

6. Delivery, Carrier, and Risk Transfer

All domestic parcels are shipped using ground-rate reputable carriers selected automatically by our fulfillment system (typically USPS, UPS, or FedEx).

Risk Transfer Agreement Table:

The Company is not liable for parcels once marked Delivered by courier systems. We assist with claims only within the courier-approved claim acceptance window.

7. Shipping Costs and Fulfillment

• Domestic shipping fees are displayed clearly at checkout.
• If multiple parcels ship for a single order due to sizing or fulfillment segmentation, you are not charged additional shipping fees for order splitting.

The below shipping values are known benchmarks:

* International shipping is not yet available at checkout and cannot be claimed until public rollout is complete.

8. Returns, Refunds, and Warranty

All returns and refunds are governed by our Refund Policy. Key points include:

• Returns must be approved before shipment.
• Items must be unused, unwashed, odor-free, and tag-intact.
• Refunds begin only after warehouse acceptance and inspection approval.
• Shipping costs are non-refundable for size mismatch or change-of-mind returns unless explicitly during promotional free shipping.
• Defective items or courier-liable damage eligible for refund only once inspection validates claim eligibility and courier liability is accepted by our partners.

Refund Inspection Workflow Table (after return is approved):

If inspection fails, we will notify you with photographic evidence and resolution options. You may request item recovery at your cost if valid according to the case.

9. Intellectual Property and Content Protection

All Website assets—including brand identity, product media, text, graphics, layout design, and storefront architecture—are owned or licensed by ClothingPolo.com.

You may not:

• Redistribute or copy our listings in full or part
• Scrape Store data, keywords, or product databases
• Use content for resale impersonation or marketplaces
• Clone Store layout or content for commercial competition

Personal reference viewing is allowed. Any commercial reproduction is prohibited and may result in legal claims by the Company.

10. Electronic Communication Disclosure

By using this Store, you accept the following:

• All order confirmations, tracking alerts, claim responses, or legal inquiries will originate from @clothingpolo.com email addresses only.
• We never request passwords, login access, or payment authorization outside PayPal official pages.
• If you receive suspicious messages claiming to be us, notify our support channel immediately.

11. Prohibited Use Table

12. Customer Obligations

You agree to:

• Provide accurate address and contact information
• Track parcels actively after receiving tracking link
• Submit claims within required timeline
• Ensure return items meet condition eligibility
• Respond to verification requests if needed (fraud screening, address check, or payment holding)

Failure to provide accurate address or claim evidence may result in delayed shipping or order cancellation.

13. Errors, Technical Issues, or Misrepresentation Claim Holds

If a system display issue, incorrect policy label, or pricing error appears:

We do not mislead customers intentionally. All policy corrections are applied only when errors are verified.

14. External Services and Liability Boundaries

Third-party services may include:

• Shopify hosting and store infrastructure
• PayPal payment systems
• USPS, UPS, FedEx tracking pages
• Social media links
• Logistics notification dashboards

We are not liable for:

• Third-party website policy changes
• Courier network disruptions not covered by liability acceptance
• Bank timing cycles after PayPal refund submission

15. Governing Law

All operations, legal claims, and consumer disputes are regulated under U.S. Laws and the commercial operating region of California / the United States, unless mandatory local consumer law overrides apply.

By purchasing, you acknowledge the operational base is U.S. governed.

16. Refund After Acceptance Agreement

Refunds are processed only after:

• Return acceptance
• Warehouse registration scan
• Product quality inspection approval
• Refund submission via PayPal to original payer

We cannot issue refunds beforehand.

17. Order Cancellation and Modification Windows

18. Shipping Promotion Disclosure Standards

If free shipping or discount shipping is applied:

• It will be publicly announced
• Applied automatically at checkout only
• Not retroactively enforced

19. Customer Support Contact Table

20. Policy Revision Rights

We may update:

• Courier partners
• Shipping benchmarks
• Legal identification disclosures
• Consumer-compliance alignments

All updates will include a revised Effective Date.

Final Acknowledgment

By using ClothingPolo.com, you confirm full acceptance of:

• Shipping responsibility transfer once marked Delivered
• Warehouse inspection workflow before PayPal refund submission
• Address limitations
• No retroactive price or shipping adjustments unless verified publicly at checkout

ClothingPolo.com
Professional Commerce | Verified Identity | Reliable Domestic Logistics